📇 Using vCards in Canned Messages

📇 Using vCards in Canned Messages

Overview

vCards (Virtual Contact Files) are a powerful tool for sharing complete business contact information with your clients. OktoRocket supports embedding vCards into canned messages, making it easier than ever to send a digital business card that clients can instantly save to their phones or email clients.

Sending a vCard ensures your future calls and texts appear polished and professional — complete with your company’s name, logo, and contact details.


🧾 What Is a vCard?

A vCard is a standard file format for electronic business cards. It usually has the .vcf file extension and can include:

  • Full name and title

  • Company name and logo

  • Phone numbers (work, mobile, fax, etc.)

  • Email address

  • Physical address with map links

  • Website and social media links

  • Directions

Once a recipient adds the vCard to their contacts, their phone or email client uses that information for future communication.


✨ Benefits of Using vCards with OktoRocket

  • Professional Presentation: Your calls and texts will show your company name and logo instead of a generic number.

  • First Impressions Matter: Clients receiving your vCard immediately see your full contact details in one place.

  • Increased Trust: Branded contact entries help reduce the chance of being mistaken for spam.

  • Quick Access to Social Links & Directions: Customers can tap to call, text, follow, or navigate to your business.

  • Cross-platform Compatibility: vCards are supported by most modern smartphones, tablets, and email platforms.


📤 Sending a vCard via Canned Message

  1. Log into your OktoRocket dashboard.

  2. Go to the "Canned Messages" section.

  3. Create or edit a canned message you want to use.

  4. Click the toggle next to vCard

  5. Save the message.

Now, whenever your team uses that canned message, the client receives the vCard as an attachment.


📱 Client Experience

When your client receives the vCard:

  • On mobile phones, they tap to instantly save the contact.

  • Future calls or messages from your number will now display your company branding.

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