OktoRocket - Training Sessions
Update: More training offerings + updated booking links
OktoRocket has expanded training availability with more session times and updated booking links across Foundations, Deep Dive, Sales Analytics, DVI, and Feature Frontier. Use the sessions below to guide users to the right training based on role, experience level, and goals.
OktoRocket Foundations Training
Schedule + Links (Central Time)
Purpose
Core onboarding + daily workflows.
Best For
New users / refreshers.
What You’ll Learn (Typical Topics)
OktoRocket Deep Dive Training
Schedule + Links (Central Time)
Purpose
Admin configuration + instance management.
Best For
Admins / Administrators / Site Managers.
What You’ll Learn (Typical Topics)
User profiles + permissions
Site setup (info, hours, automated texts)
Scheduler + integrations
Call settings
RO settings/Integration
Platform settings
OktoRocket Sales Analytics Training
Schedule + Link (Central Time)
Purpose
Reporting mastery + KPI coaching.
Best For
Owners / GMs / Advisors / Managers.
What You’ll Learn (Typical Topics)
Dashboards + reports
KPIs, filters, timeframes
Trends + opportunities
Coaching + accountability
OktoRocket DVI Training: Inspect Like a Pro
Schedule + Link (Central Time)
Purpose
Inspection quality + consistency (DVI workflow).
Best For
Advisors / Technicians.
What You’ll Learn (Typical Topics)
Inspection workflow standards
Consistent findings + notes
Customer-facing presentation
OktoRocket Feature Frontier Training
Schedule + Link (Central Time)
Purpose
New releases + best-practice adoption.
Best For
Existing customers staying current.
What You’ll Learn (Typical Topics)
New features overview
Setup + usage
Use cases + workflows
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