3.1.0 brings a full UI refresh along with new features and enhancements to improve usability, collaboration, and mobile responsiveness.
β¨ New Features & Enhancements
Dashboard
- Task Owner Display: Task owners' profile photos are now visible directly in the task list, making it easier to identify ownership without needing to click into tasks.
- Enhanced Task Notes:
- Users can leave multiple notes on a task.
- Each note displays the author's name and timestamp.
- Improved for collaboration by making notes more visible and trackable.
- Task Filtering: Users can now filter tasks to display only their own, reducing clutter in busy environments.
Campaigns
- Redesigned Campaign View:
- UI streamlined with all buttons in a central location.
- Users can now add campaign types directly from the column they click.
- Contact List Management:
- Contact list creation is now part of the campaigns module.
- Lists can be used to segment customers and target specific groups with campaign messages.
Calls & Call Analysis
- Redesigned Call Analysis Screen:
- The Advisor IQ section has been improved for better readability.
- Call Transcripts are now structured like a text conversation with distinct chat bubbles for advisors and customers.
- Call Path Collapsed by Default: Users can expand it when needed, keeping the screen cleaner.
- Key call statistics remain visible at a glance.
Users & Sites
- Enhanced Site Editing:
- Site settings are now broken down into individual sections for easier navigation and management.
- The Sites UI has been redesigned for a more streamlined experience.
Technician & Mobile Experience
- Digital Vehicle Inspection (DVI) Enhancements:
- The technician view has been significantly improved for better usability.
- More responsive on mobile to ensure a smoother experience.
- Overall Mobile Optimization:
- Various UI adjustments to improve loading speeds and usability on mobile devices.
- Continued improvements planned for better mobile functionality across OktoRocket.
β‘ Other Improvements & Fixes
- General UI cleanup and design enhancements.
- Improved performance across multiple views.
- Various bug fixes and optimizations.
Tekmetric recently announced that, starting December 1st, all U.S. SMS traffic must be registered, or it will be blocked by carriers. Weβre pleased to inform you that all messages sent from Digital Concierge (DC) are already registered, so no action is required on your part.
If you have any questions or concerns, please donβt hesitate to reach out to us. Weβre here to help!
Thank you,
The DC Team
We made two minor updates in this fridays alpha release. We plan to push the 2.3.6 and these updates to everyone over the weekend.
This release only applies to customers on the alpha releases. If the version in the lower left of your screen matches, you are on the alpha release. Click
here to watch a video walk through of these updates.