General
How do I add another shop to my account?
If you would like to add more shops to your OktoRocket account, reach out to support@oktorocket.com and provide us the following information: Business Name: New Shop Name: New Shop Type (American/Asian, European, Diesel): New Shop Postal Code: New ...
How to include/Exclude Sublets and Fees in OktoRocket
This guide will show you how to include or exclude sublets and fees in OktoRocket. Follow the steps below to configure the settings in the application. Go to app.oktorocket.com 1. Click on your Account Name From the Dashboard, click on your name in ...
How to add OktoRocket to your desktop (Google Chrome)
Follow these steps to easily create a desktop shortcut for OktoRocket using Google Chrome: 1. Log in to OktoRocket Navigate to your Dashboard section. 2. Open Chrome's Menu Click on the three dots in the top-right corner of your browser. 3. Access ...
General FAQ
How are Technician Hours calculated? The technician hours in OktoRocket are determined by the primary technician assigned to a ticket, rather than production hours. These are RO-level metrics designed to track who inspected and identified the work on ...