VoIP Network Requirements
Purpose | Application Protocol | Domain / IP Address | Destination Ports |
Media | RTP/SRTP | proxy.d14e.io | UDP: 16384 - 32768 |
Signaling | SIP | proxy.d14e.io | UDP: 5060 |
Signaling Secured | SIP/TLS | proxy.d14e.io | TCP: 5061 |
Directory Services | HTTPS | *.digitalconcierge.io | TCP: 443 |
Yealink Provisioning | HTTPS | dm.yealink.com | TCP: 443 |
Algo Provisioning | HTTPS | api.d14e.io | TCP: 443 |
In order to maintain high quality phone calls, it is imperative that your network is configuration properly for Voice over IP (VoIP). One setting in particular can be very problematic to VoIP is SIP ALG. It can go by different names depending on the firewall manufacturer. Below is a collection of links for various configuration guides.
Brand | Link |
Sonicwall | |
Netgear Orbi | |
|
|
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