VoIP Network Requirements

VoIP Network Requirements

Purpose
Application Protocol
Domain / IP Address
Destination Ports
Media
RTP/SRTP
proxy.d14e.io
UDP: 16384 - 32768
 Signaling
 SIP
 proxy.d14e.io
 UDP: 5060
 Signaling Secured
 SIP/TLS
 proxy.d14e.io
 TCP: 5061
 Directory Services
 HTTPS
 *.digitalconcierge.io
 TCP: 443
 Yealink Provisioning
 HTTPS
 dm.yealink.com
 TCP: 443
 Algo Provisioning
 HTTPS
 api.d14e.io
 TCP: 443


In order to maintain high quality phone calls, it is imperative that your network is configuration properly for Voice over IP (VoIP). One setting in particular can be very problematic to VoIP is SIP ALG. It can go by different names depending on the firewall manufacturer. Below is a collection of links for various configuration guides.

    • Related Articles

    • System Requirements

      Digital Concierge is made up of multiple components. Below are the system requirements for each. Web Application: Operating System Browser Version Supported Windows, Mac, iOS Chrome 60.x and later Yes iOS Safari iOS 12.4 and later Yes Windows, Mac ...
    • Tech Tablet Requirements

      There are multiple ways for technicians to complete digital vehicle inspections. Below is a list of hardware and cases we have tested or customers have told us work well. DC has a technician-specific application for iPads. This is the preferred ...
    • Network Speed Test

      Provided by OpenSpeedtest.com
    • Call Quality Troubleshooting

      No one likes dealing with call quality issues, but the faster we can pinpoint the cause, the quicker we can resolve the problem. Follow these steps to help us diagnose and address your issue effectively. 1. Use the Call Quality Report Button If you ...
    • Bria Client Download

      Bria Enterprise is the softphone available for DC customers. You must be provisioned in order to use the client. If you are reinstalling the client, DC Support may need to clear your old phone/computer from the license in order to proceed. Download ...