Tekmetric Status Mapping

Tekmetric Status Mapping

The following table outlines how the Status is mapped between DC and Tekmetric. Custom Labels can be used to change this mapping.

 

DC
Tekmetric
Created
Status: Estimate Label: Not Started
Checked In
Status: Work-In-Progress Label: Work Not Started
Inspecting
N/A 
Estimating
Status: WIP
Customer Review
Status: Work-In-Progress Label: Waiting on Customer
Approved
N/A
Parts Hold
Status: Work-In-Progress Label: On Hold and Waiting on Parts
WIP
Status: Work-In-Progress Label: In-Progress
QC
N/A
Complete
Status: Complete Label: All
Closed
Status: Posted

    • Related Articles

    • Protractor Status Mapping

      The following table outlines how the Status is mapped between DC and Protractor. DC Protractor Scheduled Scheduled Work Checked In Unassigned Inspecting Inspection In Progress Estimating Inspection Complete Customer Review Estimate Complete Approved ...

    • Tekmetric Integration

      Features: Sync customer information Repair Order Detail SMS Appointment Reminders SMS Follow-up messages Step 1: Log into tekmetric Step 2: Click on Shop Settings Step 3: Click on Integrations Step 4: Find the Digital Concierge integration and click ...

    • How To Configure Tekmetric Link Sharing Text Messages

      These messages are configured per site. So you will need to navigate to the site settings page for your specific site, under the Sites tab on the left. 1. In the Module Settings box, select RO Settings, then Automated Text Messages. 2. The Canned ...

    • OktoRocket Release Notes

      OktoRocket Release Notes - July 30, 2026 Features Completely revamped the styling and layout of the Shop Analytics Dashboard in the Unified View to align with our continuing UI & styling update. Gave two more pages the same UI facelift we started ...

    • DC Relay - Chrome Permissions

      On managed Chrome profiles, Google may restrict which websites browser extensions are allowed to interact with by default. DC Relay requires access to specific domains in order to function. If these domains are not explicitly allowed by policy, the ...