Related Articles
Protractor Status Mapping
The following table outlines how the Status is mapped between DC and Protractor. DC Protractor Scheduled Scheduled Work Checked In Unassigned Inspecting Inspection In Progress Estimating Inspection Complete Customer Review Estimate Complete Approved ...
Tekmetric Integration
Features: Sync customer information Repair Order Detail SMS Appointment Reminders SMS Follow-up messages Step 1: Log into tekmetric Step 2: Click on Shop Settings Step 3: Click on Integrations Step 4: Find the Digital Concierge integration and click ...
How To Configure Tekmetric Link Sharing Text Messages
These messages are configured per site. So you will need to navigate to the site settings page for your specific site, under the Sites tab on the left. 1. In the Module Settings box, select RO Settings, then Automated Text Messages. 2. The Canned ...
Release Notes
OktoRocket Release Notes – September 4, 2025 Features Scorecard Groups: Create multiple scorecards and group them by call type. AdvisorIQ automatically selects the appropriate scorecard based on call type. Manual Scorecard Override: If a call is ...
RO Detail Report
This report shows RO financial breakdown. The RO Detail Report can be filtered by Site, Advisor, DVI status, and Signature status. Date Date on the RO RO # Repair Order number Name Customer first name Tech Tech name Advisor Advisors name DVI DVI ...