Technician iPad Setup

Technician iPad Setup

Technicians should use the iPad application to perform digital vehicle inspections. This app is available in the Apple app store. In order to facilitate downloading and configuring of the app, follow these quick steps.

1. Log into the DC web interface with the technician's account.

Once logged in, tap on the user menu in the upper left of the site. Next tap on iPad Setup.

mceclip0.png

2. If the iOS app hasn't been installed, click on Download App. Otherwise, skip to step 3.

mceclip1.png

Tap on the cloud icon or GET as shown below.

mceclip2.png

3.

Once the application has been downloaded, go back to the DC website and click on open app. Starting the iPad app in this method will automatically configure the application. If you start the app directly, you will see the following screen instead of a login screen.

mceclip4.png

    • Related Articles

    • Campaign Setup

      Campaigns are a great way to stay in touch with your customers and employees. This article will outline the various campaign triggers and the settings available for each. Trigger Description Any Visit This can be triggered on any customer visit. This ...
    • Tech Tablet Requirements

      There are multiple ways for technicians to complete digital vehicle inspections. Below is a list of hardware and cases we have tested or customers have told us work well. DC has a technician-specific application for iPads. This is the preferred ...
    • Employee/User Management

      This article highlights how to add users to DC. Depending on the modules your company uses along with your shop management system, these steps will differ. Adding the user to DC Log into DC as an administrator. Click on Users in the left navigation. ...
    • System Requirements

      Digital Concierge is made up of multiple components. Below are the system requirements for each. Web Application: Operating System Browser Version Supported Windows, Mac, iOS Chrome 60.x and later Yes iOS Safari iOS 12.4 and later Yes Windows, Mac ...
    • Tech Sales Tracker Definitions

      The tech tracker report is a great way to see each technicians productivity at a glance. Column Name Calculation Tech Technician Name Total Hours Sum of billed hours Total Cars Sum of vehicles the technician worked on Hrs Per/RO total hours / total ...