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On Demand Campaigns
On Demand Campaigns from Digital Concierge allow you to trigger SMS/email messages to a group of customers, commonly known as "slow day" campaigns. To create an on demand campaign, you need to configure the following settings: Campaign Name: Assign a ...
RO Screen And Process Overview
This is an overview guide that will help you familiarize yourself with the ROs screen and the progress bar of the Repair Order. 1. Repair order progress bar 2. RO Details. Can be edited by clicking the blue pencil. 3. Customer information. Can be ...
Dashboard Overview
Dashboard - Home screen for Digital Concierge New Tasks - Begin a new text message. Active Tasks - Actives Tasks include text messages, voicemail, and faxes* Notifications - View unread conversation Announcements - Updates and other news about ...
OktoRocket Scheduler Overview
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Welcome to DC - New Customer Onboarding Timeline
We are thrilled to be working with you and your business! DC offers essential services to streamline your operations, and we're here to make the transition smooth and efficient. Below is an outline of the onboarding process with each step and the ...