Total = Total charged to the customer. This isn't displayed in a column but is used for various calculations.
Service Advisor Tracker:
| Column Name | Calculation |
| # | The of closed repair orders for the range specified |
| Gross Sales (GS) Goal | Daily Gross Sales Goal |
| Gross Sales (GS) | Actual daily Gross Sales |
| Gross Profit (GP) Goal | Daily Gross Profit Goal |
| Gross Profit (GP) Dollars | Actual Daily Gross Profit
|
| Gross Sales (GS) Goal | Gross Sales Goal (monthly) |
| Gross Sales (GS) Tracking | Gross Sales / Worked Days * Total Work Days |
| Average (AVG) RO | Total / Number of ROs |
| Gross Sales | Sum RO Total - Tax |
| Gross Profit (GP) Dollars | Total - (Parts Cost + Labor Cost + Sublet + Shop Supplies + Tax) |
| GP% W/O Tires | Gross Sales - Parts Cost - Labor Cost - Sublet - Tire Sales / Gross Sales - Tire Sales |
| Close % | Gross Sales / Quoted Sales |
| Tire Sales | Sum sales in the tire category |
| LOF | Total number of Oil changes based on the labor items with the LOF category |
| Inspections (INS) | Total number of inspections based on items with the Inspection category |