Popular Articles
OktoRocket - Training Sessions
Level Up with OktoRocket! Join Our Weekly Training Sessions Ready to maximize your customer engagement with OktoRocket? Our twice-weekly training sessions are here to help! Whether you're new to the platform or want to refine your expertise, these ...
Employee/User Management
This article highlights how to add users to DC. Depending on the modules your company uses along with your shop management system, these steps will differ. Adding the user to DC Log into DC as an administrator. Click on Users in the left navigation. ...
How to redirect phone calls during power or internet outages
This guide is essential for anyone looking to maintain seamless communication during power or internet outages. It provides straightforward steps to redirect phone calls, ensuring that important calls are not missed when primary systems fail. By ...
Release Notes
OktoRocket - Customer Engagement (DC): 3.1.0 3.1.0 brings a full UI refresh along with new features and enhancements to improve usability, collaboration, and mobile responsiveness. ✨ New Features & Enhancements Dashboard Task Owner Display: Task ...
DC Connect+
DC Connect+ is a mobile app enabling access to calls, text, voicemail and notifications while on the go. This guide highlights the login process and the various features of the app. Your shop must be on our latest voice infrastructure to use the ...